SpotidSync
Have a question, suggestion, or need help? We'd love to hear from you.
Not all songs are available on both Spotify and Tidal. Some tracks may have different names or metadata, making them harder to match. We're constantly improving our matching algorithm.
Go to your Dashboard and click the "Disconnect" button next to the service you want to remove. You can also revoke access directly from Spotify or Tidal's app settings.
Yes, refunds are available within 7 days of purchase, but only if the service did not work as intended (e.g., sync failures, technical issues that prevented you from using the service). Contact us at support@spotidsync.com with details of the issue to request a refund.
Send us an email at support@spotidsync.com requesting account deletion. We'll process your request within 30 days.